If you’ve spent any time managing wealth for UHNW families, you already know the feeling. The moment a family hands you a vineyard, a jet, or a Basquiat instead of a stock portfolio, your software stops helping, and your spreadsheet count starts climbing. Special assets like these are not rare. They’re the norm for [...]
Nearly every family office starts with spreadsheets, for good reason. They are flexible, familiar, and in the early days, they do the job. You can track an account, log a distribution, and note when the property taxes are due. For a while, that is enough. The trouble is that families grow. Entities multiply. Assets [...]
If your trust company is looking at CRM options, chances are Salesforce has come up. It's the platform most consultants recommend, and for good reason. It's powerful, well supported, and trusted across industries. What a lot of trust companies don't realize going in is that Salesforce doesn’t function well for trust companies. Even with [...]
CASE STUDY - FIRST COVENANT AT A GLANCE First Covenant focuses on providing individualized, professional, caring, cost-effective fiduciary services to their clients, relying on state-of-the-art technology to enable them to stay focused on client service. Before WealthHub, First Covenant used trust accounting software and excel spreadsheets for workflows. Without automated workflows, there were significant bottlenecks [...]
In trust administration, confidence is built on accuracy. Beneficiaries trust that distributions are correct. Regulators expect records to be complete. Trustees rely on information to make sound fiduciary decisions. Yet behind all of this lies an often-overlooked discipline: data hygiene. For family offices and trust companies, data hygiene is not an IT concern—it is [...]
CASE STUDY - INSPIRE TRUST COMPANY AT A GLANCE Launched as a de novo national trust bank in 2023, Inspire Trust Company entered the market with the goal to design and scale a modern fiduciary business without legacy systems or manual bottlenecks. With a mandate to serve individuals and families receiving settlement and court-directed funds, [...]
CASE STUDY - HYBRID TRUST COMPANY/SHARED FAMILY OFFICE AT A GLANCE The Company evolved from a single-family office into a multi-family trust company providing investment management, fiduciary administration, tax planning, governance, and family office services. As they grew, operations remained rooted in paper, spreadsheets, and email-based processes. The system was strained by the complexity [...]
